Service Guarantee
Visual Edge IT is full service productive office solutions company
We have been evolving for nearly 30 years and service is what continues to set us apart from the rest. Move forward with your business, move forward with Visual Edge IT.
UNLIMITED Guarantee
Visual Edge IT Guarantees your digital systems for the life of the lease, with no volume caps or copy life limits. Should your system become non-repairable, Visual Edge IT will replace it with an equal or greater value at no cost to you.
FREE LOANER Guarantee
Visual Edge IT Guarantees that, should your digital system require more than 8 workday hours for repair, we will provide a “loaner” system to you at no cost during the time of service.
PERFORMANCE Guarantee
Visual Edge IT Guarantees to keep your Digital System performing up to manufacturer’s standards. We will provide you with a 5-year guarantee to ensure performance. Only genuine, original manufacturer’s parts and supplies will be used.
TRADE-UP PROGRAM Guarantee
Visual Edge IT Guarantees that at the end of 36 months you may upgrade to a new digital system without penalty (current leasing and maintenance agreement must be in good standing).
60-DAY TRAIL PROGRAM Guarantee
Visual Edge IT Guarantees that if your digital system does not meet your needs within 60 days, we will apply 100% of your money paid towards a system upgrade of your choice that Visual Edge IT offers.